Terms & Conditions

3D Printing & SLA

• The customer is required to supply a high resolution 3D STL CAD file.
• Standard Finish – Prototypes are given a light sanding on accessible surfaces and given a light lacquered finish.
• Premium Finish – Prototypes are sanded on accessible surfaces to ensure fitting of mating parts and to enhance the surface finish and then given a lacquered finish.
• While every precaution is taken to ensure flatness, tolerances etc are maintained to a high degree 3D Prototyping can not accept responsibility for any inaccuracies that occur during the 3D printing process.
• No detail less than 0.8mm can be guaranteed to be reproduced. It is the customer’s responsibility to ensure that fine detail and wall thicknesses are a minimum of 0.8mm.
• 3D Printing: General tolerances are +or-0.5% however generally +or-0.1mm is achievable on most prototypes.
• SLA: General Tolerances are +or- 0.15mm per 100mm
• Coloured prototypes require an RGB ratio from the customer, or 3D Prototyping can match as close as possible to required colours.
• Some colours may vary from requirements to finished prototypes.

General Conditions

• Freight costs are payable by the customer.
• Quotations exclude GST @10%.
• All prices are in AUD unless otherwise stated.
• Quotations are valid for 14 days from date of quotation.
• Delivery times are estimated at time of order and are subject to change.
• Any changes to delivery times will be notified at our earliest convenience.
• Any cancelations may incur some or all of the manufacturing costs depending at what point the written cancelation is received.
• 3D Prototyping can not be held responsible to any design flaws or omissions with the CAD data.
• 3D Prototyping shall be under no liability in respect to the misuse of prototypes where inappropriate use may expose operators to serious risks or injury.
• 3D Prototyping reserves the right to modify pricing without notifying the customer.
• Upon placing a verbal or written order the customer accepts our terms and conditions.
• Confidentiality: Your company’s designs will not be used in any way or form other than to produce the required prototype, nor will it be released to a third party without the written consent of the owner or used in any way or form to profit from.

General Payments

• All new and existing customers who do not have credit facilities with 3D Prototyping are required to pay in full prior to delivery.
• Companies or individuals that require credit facilities must complete a credit application form.
• Upon approval of a credit application, subsequent orders are strictly net 7days from date of invoice.
• Overdue accounts deemed by 3D Prototyping to be in arrears are subject to 2.5% interest accrued daily from date of invoice at any time without notice until such time that the debt is settled in full.
• Any costs incurred in recovering such debts will be born by the customer.